Client Agreement

Terms & Conditions

Please read these terms carefully before enrolling in any The Diet Cascade programme.

Last updated: May 2025
www.thedietcascade.com

Terms and Conditions

These Terms and Conditions govern your use of The Diet Cascade's services and programmes. By enrolling, you confirm that you have read, understood, and agreed to all terms outlined on this page and at www.thedietcascade.com.

01

Response Time

We aim to respond to customer inquiries within 24–48 working hours.

02

Refund and Subscription Policy

Please note that we do not offer refunds, and subscriptions cannot be transferred to another person.

03

Enrollment Process

Formalities must be completed after enrolling for a diet package. The plan will be shared only after payment and formalities are submitted to the head or senior nutritionist.

04

Plan Customisation and Delivery

Customised plans are shared with customers within 24–48 working hours. Post-enrollment procedures take 2–3 working days as handovers need to be updated.

05

Client Information

Client information must be accurate and complete. The dietitian cannot be held responsible for any misinformation provided.

06

Plan Periodisation and Cooperation

Plans are updated every 15–18 days. Clients must cooperate and follow the previous plan until the new one is provided.

07

Client Accountability

Clients must actively follow the provided diet plan. Failure to do so may result in being considered inactive, and the dietitian will not be responsible for any lack of progress.

08

Effort and Results

Clients must put in efforts to achieve results. TDC does not guarantee 100% results without client efforts. Results may vary based on individual dedication and commitment.

09

Duration and Extension

The start and end dates of the diet regimen are fixed and cannot be extended. In emergencies, the plan may be extended for up to 2 weeks for 3 or 6-month regimens.

10

Customisation and Corrections

The diet regimen is customised according to clients' preferences. 1–2 corrections are allowed if needed.

11

Understanding Risks

Clients acknowledge that results may vary based on individual factors. TDC does not guarantee specific results, and clients accept the risk of varying outcomes.

12

Health Updates

Clients must update the dietitian about any medical or health conditions for appropriate guidance and support. TDC does not accept responsibility for any adverse results or medical problems faced during the programme.

Binding Agreement

By accessing www.thedietcascade.com and enrolling in our programmes, you acknowledge that you have read, understood, and agreed to abide by all the Terms and Conditions outlined herein.

Terms & Conditions | The Diet Cascade | The Diet Cascade